Reservations may only be canceled by written notice sent by e-mail or certified mail to IGLESIAS TOUR TURKEY. If such written notice is received before arrival date/travel start date, IGLESIAS TOUR will accept such cancellation under the Terms & Conditions Policy.

To see most updated Terms & Conditions Policy please visit the below link:

The prices you pay on the payment level is the final prices you pay for our Turkey Travel Packages. No hidden-cost or no surprises await for you! We do indicate all inclusions and exclusions on our official website and get your confirmation before you complete your payments. And, provide you the services we have promised once you started your Turkey Trip!

For Hot Air Balloon Tours in Cappadocia, according to the policy of Turkish Civil Aviation, the tours can not be operated in bad weather conditions due to the safety reasons of all travelers. If you are the one whose Hot Air Balloon Tour is canceled due to the bad weather condition, you will have a full refund of the amount you paid for Balloon activity.